Hiring managers often communicate with candidates and clients through Gmail, but without integration, those emails remain outside Zoho Recruit. This creates fragmented communication, reduces visibility, and makes it harder for recruiters and managers to track candidate progress.

Suggested Resolution

Zoho Recruit allows hiring managers to connect their Gmail accounts directly to the platform. Once integrated, all candidate and client conversations are automatically tracked within Zoho Recruit, ensuring a complete record of interactions.

Steps to Connect Gmail in Zoho Recruit:

1. Log in to Zoho Recruit as the hiring manager.

2. Click the Settings (gear icon) in the top-right corner.

3. Under Channels, select Email.

4. Choose Gmail from the available providers.

5. Click Connect and sign in with your Gmail account.

6. Review the requested permissions and click Allow.

7. Once connected, your Gmail account will be linked to Zoho Recruit, and emails with candidates and clients will sync automatically.

What to Watch Out For

• Hiring managers must have the appropriate permissions enabled in Zoho Recruit to configure email settings.

• If your organization uses Google Workspace with admin controls, the domain administrator may need to approve access.

• Make sure the Gmail account has two-step verification enabled and use app passwords if required by company policy.

Best Practices

• Always use your official company Gmail account for candidate communications to maintain professionalism.

• Regularly check synced conversations to ensure no emails are missed.

• Train hiring managers to use Zoho Recruit as the central hub for all recruitment communications.

• Consider enabling Zoho Mail Add-on for additional productivity features like templates and analytics.

Zoho Solutions the Issue Applies To

• Zoho Recruit

• Zoho Mail Add-on (optional, for enhanced functionality)